Quickstart

Let’s learn Ralph by example. Throughout this tutorial, we’ll walk you through:

  • adding asset information, licences and support
  • scanning asset details and configuration
  • access billing information

Assets

Fitlering the assets

Let’s start with the main screen. Here you find all your hardware assets which are in the database. Use the left column for filtering of the assets.

There are two types of assets – devices and parts. A device could be a blade server, and a part is a component of this server, for example memory or hard disk drive. A part can be assigned to a single device at a time. You can move parts from one device to another when you need it.

Adding Assets

If you want add asset you need to fill a few required fields. Look at the screen below (you can zoom-in the image in your browser if you want) The fields in bold are required. Rest of fields are optional.

_images/add-data-center-asset-form.png

Let’s describe each of the fields:

  • Basic info:
    • Type - a read only field for data center
    • Model - choose a model for asset, (you can type a couple of letters to search for a given model. If no result is found, just click “Add” button to add it)
    • Inventory number - an alphanumeric value in your stock
    • Warehouse - the place where the asset is located
    • Location - a more exact location of the device in the building/room
    • Status - an asset’s lifetime indicator. Newly bought assets has status “new”. You can change it as required according to your own work flow
    • Task url - url to task in ticket system
    • Additional remarks - field for various data
    • Service name - service name to which this asset belongs
    • Property of - company to which this asset belongs
    • Hostname - read-only field telling the name of host (from Ralph-core device)
    • Service catalog - Default service (for which the service is a device example: cache, www)
    • Environment - points to environment which asset belongs to
    • Region - set region for this asset (see region page for details)
  • Financial Info:
    • Order number - number of the order where this asset is included
    • Invoice date - date of the invoice where this asset is included
    • Invoice number - number of the invoice where this asset is included
    • Price - unit price of this asset
    • Provider - name of the provider of this asset
    • Depreciation rate - number of months in which asset depreciates
    • Source - asset was purchased or salvaged
    • Request date - date of submission of the demand for this asset
    • Provider order date - date when order of this asset was provided
    • Delivery date - date of asset delivery
    • Depreciation end date - the end day of the depreciation
    • Budget info - name of budget which funds this asset
    • Force depreciation - force depreciation for this asset despite of depreciation end date value
  • User info:
    • User - points to user of this asset
    • Owner - points to a owner of this asset
  • Aditional info:
    • Data center - points to a data center which contains this asset

    • Server room - points to a server room which contains this asset

    • Rack - points to a rack which contains this asset

    • Position - points to position in rack from 0 to ‘max u’

    • Orientation - side of rack, depends on position

      if position = 0 options are: left, right

      if position > 0 options are: front, back, middle

    • Slot number - points to slot number in blade when asset model is blade

    • Ralph device id - points to to Ralph-Core device

    • SN/Sns - serial numbers

    • Barcode/Barcodes - barcodes number

Quick Scan IP Address

Ralph is able to periodically scan your all networks/environments and detect hardware information, software configuration and location.

But in this case we will use One-shot quickscan feature to scan localhost as an example.

Open Core tabs and click Quick Scan

_images/ralph_quick_start_quick_scan.png

Insert IP Address 127.0.0.1 (press enter)

_images/ralph_quick_start_scan.png

And Click ‘Scan’ button

After scanning asset we have a view device information

_images/ralph_quick_start_scan_result.png

You can change the settings detected by scanner and save your changes to the asset.

Adding Parts

In the same way you can add parts to the database, and then bind the parts to devices. To do this, choose “Add part” from the menu.

_images/asset_add_part.png
  • When a part is marked as salvaged, you can enter the old barcode data here.

Asset fields has been split into sections in forms:

  • Basic info:
    • Type - a read only field for data center, back office or administration for back offic. Administration is used for assets like buildings etc.
    • Model - type a couple of letters to search for a given model. If no result is found, just click “Add” button to add it.
    • Inventory number -
    • Warehouse - the place where the asset is located.
    • Location - a more exact location of the device in the building/room.
    • Status - an asset’s lifetime indicator. Newly bought assets has status “new”. You can change it as required according to your own work flow.
    • Task url - url to task in ticket system
    • Additional remarks - additional info.
    • Service name - service name to which the asset belongs
    • Property of - to which the company belongs asset
  • Financial Info:
    • Price - the unit price of the asset.
    • Provider - the name of the provider of the asset.
    • Depreciation rate - number of months this device deprecates
    • Source - if this device was purchased or salvaged
    • Request date - date of submission of the demand for the device.
    • Delivery date - date of device delivery.
    • Deprecation end date - the end day of the depreciation
    • Order number, Invoice date, Invoice no, Provider order date, Budget info.
  • User info:
    • User - device user.
    • Owner - device owner.
  • Aditional info:
    • U level - “U” level of installation device.
    • U height - how large the device is, in “U”.
    • Ralph device id - ID device detected by Ralph Scan.

Bulk Editing

It is often required to edit multiple assets at once. For example, when you want to move them from one warehouse to another. There is a special mode called “bulk edit” for this case.

To activate this mode, go to the search screen, and select multiple assets using check marks on the left side.

_images/bulk-1.png

When ready, choose “Edit selected” from the bulk edit actions.

_images/bulk-2.png

On the next screen you can edit those records all at once by changing the appropriate fields. When you fill one field with the desired value, you can propagate this value to all records by clicking on the “plus” mark near the current cell.

Work Flow and Statuses

_images/edit-device-status.png

In this version there are no limits for moving assets from one status to another. You can freely change statuses. All changes will be recorded, allowing you to inspect the flow later.

Licences

Ralph Assets allows you to store information about software licences. Adding and editing is performed in much the same way as in assets.

Adding Licence

To add a licence, click the “Add licence” option from the top of submenu.

_images/add_licence.png

Licence fields are split into 2 section: Basic info and Financial info. Financial info contains field, Number of purchased items. This field capacity to store Multi-Seat licence.

Relations

Licences may be related to a user or device. In asset and user form, during the search are shown only unassigned licence, that is, those that have still free slots.

Supports

Ralph Assets allows you to store information about supports. Adding and editing is performed in much the same way as in assets.

Adding Support

To add a support, click the “Add support” option from the top of submenu.

_images/add_support.png

Scrooge

Scrooge module brings billing functionality to Ralph. Using Ralph Scrooge, you can retrieve information on the use of resources from many other systems and charge other services. Scrooge generates flexible and accurate cost reports and lets you refer to historical usages and costs.

Ralph Scrooge is a combination of IT management and accounting software. By using Scrooge your company can optimize the costs of internal services and departments, by reviewing their structure and dependencies.

_images/scrooge_start.png

Costs report

A detailed report of costs for each service

_images/scrooge_costs_report.png _images/scrooge_costs_report2.png

Monhtly costs

Calculate monthly costs based on invoices which are added from Assets.

_images/scrooge_monthly_costs1.png

Select a date for the report, and then click the Recalculate costs.

_images/scrooge_monthly_costs2.png

After generating a report, you can close it by clicking “Accept costs”

_images/scrooge_monthly_accept.png

Data center view (DC View)

There are two perspectives:

  • data center view: lets you see the physical organisation of your data center, indicating where every rack is located
_images/visualization_dc_view.png
  • rack view: lets you see the physical organisation of your rack, indicating where every device is located
_images/visualization_rack_view.png

Adding rack

You can also add rack on this view (this is the recommended way of racks adding). To achieve that, execute these steps:

  • from the main menu (top of Ralph’s page) click DC View
  • then pick data center on the left side (e.g.: ‘DC A’)
  • click Edit tab
  • put a rack on data center map by left click, then you should have image similar to
_images/visualization_adding_rack.png
  • then fill fields name and description for newly creating rack
_images/visualization_describing_rack.png
  • the last step is to click ‘send’ button and compare the effect to this picture
_images/visualization_rack_created.png

Admin

Administration interface is accessible from within the menu.

Here you can define

  • models,
  • categories,
  • warehouses,
  • other dictionary data.